Terms & Conditions
Coaching Services Terms and Conditions
Last Updated: June 15, 2026
By purchasing, booking, or participating in coaching services offered by Going Om, you agree to these Terms and Conditions.
1. Coaching Services
Coaching is designed to support personal and professional growth, wellbeing, self-awareness, leadership development, and goal achievement. Services may be delivered through individual or group coaching, workshops, virtual sessions, phone, or other formats as described at the time of purchase.
2. Client Responsibilities
Clients are expected to attend scheduled sessions on time, actively participate in the coaching process, complete agreed-upon activities between sessions, communicate openly and honestly, and take responsibility for their own decisions, actions, and results. Coaching outcomes depend on each client's commitment and engagement.
3. Coaching Disclaimer
Coaching is not psychotherapy, counselling, mental health treatment, medical care, legal advice, or financial advice. Coaching services are intended for educational, developmental, and supportive purposes only and are not a substitute for professional healthcare or mental health services. No specific outcomes or results are guaranteed.
4. Confidentiality
Information shared during coaching sessions will be treated confidentially except where disclosure is required by law, there is a risk of serious harm, or the client provides consent. Personal information will be handled in accordance with applicable privacy legislation.
5. Fees, Cancellations, and Refunds
Fees are as listed on our website or otherwise communicated and are due at the time of purchase unless otherwise agreed. Clients may reschedule sessions with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice or missed without notice may be forfeited. Fees for services already delivered are non-refundable. Refunds for prepaid services not yet delivered may be provided in accordance with applicable consumer protection laws.
6. No Guarantees and Limitation of Liability
Going Om does not guarantee specific results, achievements, earnings, career advancement, business success, or health improvements. To the fullest extent permitted by law, our liability for any claim arising from coaching services shall not exceed the amount paid for the services giving rise to the claim.
7. Intellectual Property
All coaching materials, resources, worksheets, presentations, and related content remain the property of Going Om and may not be copied, reproduced, distributed, or shared without written permission.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. The most current version is available on our website.
9. Governing Law
These Terms and Conditions are governed by the laws of Newfoundland and Labrador and the federal laws of Canada applicable therein.